Frequently Asked Questions

Everything you need to know about ordering, custom cakes and collection.

We recommend placing your order at least 48-72 hours in advance for most products. For large or custom celebration cakes, we recommend 1 week advance notice.

We can adapt some recipes for gluten-free or dairy-free options. For vegan options, please contact us to discuss possibilities. Please note that we work in a kitchen that processes gluten, nuts and dairy.

All our cakes should be stored in the refrigerator at 4-6°C. We recommend taking them out 30 minutes before serving for best flavour and texture. Best consumed within 2-3 days.

Yes, you can add a personalised message of up to 40 characters on most of our cakes. Indicate your message when placing the order and we will write it with care.

Can’t find your answer?

Get in touch and we will be glad to help.